Privacy Policy
- Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.
- If you use our account system or if you purchase a product or service from other users of the Site, we may also collect additional information from you, including but not limited to, information you submitted pursuant to identity authentication and verification procedures, bank account number, billing and delivery information, and product tracking information.
- We record and retain details of your activities when you use the Site. If you make sale and purchase transactions online through our Site we also collect information related to such transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information and any trade dispute records.
- Account Information, and Activities Information insofar as they constitute personally identifiable data for individuals are together referred to as "Personal Data".
- For businesses, at the time you register to become a user you will be asked to provide information about your business, including but not limited to your business name, telephone number, contact address, e-mail address and the web address for your business ("Business Data").
- Please note that it is mandatory for you to provide certain categories of Personal Data and Business Data (as specified at the time of collection). In the event that you do not provide any or sufficient Personal Data and/or Business Data marked as mandatory, we may not be able to complete the process or provide you with our products or services.
- We also record and retain records of users' buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns and buyer behavioural patterns. In addition, we gather statistical information about our Site and visitors to our Site including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together "Non-Personal Data")
USE OF PERSONAL DATA
If you provide any Personal Data to us, you are deemed to have authorised us to collect, retain and use that Personal Data for the following purposes:
- verifying your identity;
- verifying your eligibility to register as a user of our Site;
- processing your registration as a user, providing you with a log-in ID for our Site and maintaining and managing your registration;
- providing you with customer service and responding to your queries, feedback, claims or disputes;
- to facilitate communication between buyers and sellers on our Site;
- performing research or statistical analysis in order to improve the content and layout of our Site, to improve our product offerings and services and for marketing and promotional purposes;
- we may use your name, phone number, residential address, email address and fax number ("Marketing Data") to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us on our Site;
- if you voluntarily submit any information to our Site to be published on our Site through the publishing tools and any discussion forum, then you are deemed to have given consent to the publication of such information on our Site ("Voluntary Information"); and
- making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against us.
- You further agree that we may disclose and transfer your Personal Data to third party service providers engaged by us to assist with providing you with our services (including data entry, managing our customer database, contacting you regarding promotions products and services, delivery services, payment extension services, membership authentification and verification services and other customer service) .
- When necessary we may also disclose and transfer your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organisations.
- Any Personal Data supplied by you will be retained by us and will be accessible by our employees, any Third Party Service Providers engaged by us and third parties referred .
- All Voluntary Information may be made publicly available on the Site and therefore accessible by any internet user. Any Voluntary Information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the Voluntary Information that you submit to us.
- We will share your Account Information with banks, law enforcement agencies, government and regulatory or vendors relevant to the transaction in order to enable transactions to be completed. While we have in place up-to-date technology and internal procedures to keep your Account Information and other Personal Data secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse.
- We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
- We have established relationships with other parties and websites to offer you the benefit of products and services which we do not offer. We offer you access to these other parties and their websites either through the use of hyperlinks to these sites from our Site or through offering "co-branded" sites in which both we and other parties share the same uniform resource locator, domain name or pages within a domain name on the Internet. In some cases you may be required to submit personal information to register or apply for products or services provided by such third parties or co-branded partners. This Privacy Policy does not apply to these third party sites or co-branded sites. The privacy policies of those other parties may differ from ours, and we have no control over the information that you submit to those third parties. You should read the relevant privacy policy for those third party sites and co-branded sites before responding to any offers, products or services advertised by those parties.
We use "cookies" to store specific information about you and track your visits to our Site. It is not uncommon for websites to use cookies to enhance identification of their users.
A "cookie" is a small amount of data that is sent to your browser and stored on your computer's hard drive. A cookie can be sent to your computer's hard drive only if you access our Site using a computer. If you do not de-activate or erase the cookie, each time you use the same computer to access our Site, our web servers will be notified of your visit to our Site and in turn we may have knowledge of your visit and the pattern of your usage.
Generally, we use cookies to identify you and enable us to i) access your Registration Information or Account Information so you do not have to re-enter it; ii) gather statistical information about usage by users; iii) research visiting patterns and help target advertisements based on user interests; iv) assist our partners to track user visits to the Site and process orders; and v) track progress and participation in promotions.
You can determine if and how a cookie will be accepted by configuring the browser which is installed in the computer you are using to access the Site. If you choose, you can change those configurations. By setting your preferences in the browser, you can accept all cookies or you can choose to be notified when a cookie is sent or you can choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter information on our Site more often and certain features of our Site may be unavailable.
SECURITY MEASURESWe employ commercially reasonable security methods to prevent unauthorised access to our Site, to maintain data accuracy and to ensure the correct use of the information we hold.
For registered users of our Site, your Registration Information and Account Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
CHANGES TO THIS PRIVACY POLICYAny changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on our Site. Once posted on our Site the new Privacy Policy will become immediately effective. You agree that any information we hold about you (as described in this Policy and whether or not collected prior to or after the new Policy became effective) will be governed by the latest version of our Privacy Policy.